KX Academy Videos are not appearing

[greentree250]

Hello,

I am receiving the attached error message when attempting to view KX Academy videos "The video is not accessible at the moment". Please assist. Thank you so much.

 

[davidcrossey]

Thanks for flagging @greentree250.

Can you share the link of the specific video you are having an issue with?

[greentree250]

https://kx.com/academy/modules/introductory-workshop/#introduction

Please see above. Any of the videos on the KX academy page are showing the error. Thanks.

[davidcrossey]

Confirming the link works for me too at home. Please see @Michaela's response below

Perhaps you are sitting behind a company firewall that blocks access to YouTube?

Try the link on a personal device or home network.

[greentree250]

Thanks, David. I was able to access on my iPad. 

[Michaela · Accepted solution]

Hi @greentree250 the videos are hosted on Youtube so it maybe you do not have access to Youtube generally? They are rendering fine for other users.

Here is the direct link the to video in Youtube https://youtu.be/hDQpyZCvucg