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Troubleshooting KX Sandbox/ learn.kx.com - I can't login?

Michaela
New Contributor III
New Contributor III

I can’t login with learn.kx.com? 

To debug connection Issues with learn.kx.com you should try the following actions:  

  • Clear caches & cookies and try again

  • Try in incognito/private browsing mode in another browser provider. Note we recommend always running learn.kx.com in incognito/private browsing mode as it is less error prone

  • Some clients (usually high security banks) will have learn.kx.com blocked - suggest user tries on their own personal PC

  • If you are still experiencing issues drop a mail to evangelism@kx.com for further support
1 ACCEPTED SOLUTION

leah_marie_s
Moderator Moderator
Moderator

Great post Michaela, thank you for sharing 🙌

An incognito chrome browser has worked for me! 

 

View solution in original post

1 REPLY 1

leah_marie_s
Moderator Moderator
Moderator

Great post Michaela, thank you for sharing 🙌

An incognito chrome browser has worked for me! 

 

View solution in original post