To debug connection Issues with learn.kx.com you should try the following actions:
Clear caches & cookies and try again
Try in incognito/private browsing mode in another browser provider. Note we recommend always running learn.kx.com in incognito/private browsing mode as it is less error prone
Some clients (usually high security banks) will have learn.kx.com blocked - suggest user tries on their own personal PC
If you are still experiencing issues drop a mail to evangelism@kx.com for further support
