cancel
Showing results for 
Search instead for 
Did you mean: 

Where to get Classroom ID to gain access to KX Sandbox for KX Academy?

jwdublin
New Contributor II

Just started the Introductory workshop on KX Academy

When I launch the KX Sandbox, I get prompted for

Classroom ID,  Name, Email address, Company

Where can I get a Classroom ID?

1 ACCEPTED SOLUTION

Michaela
Community Manager Community Manager
Community Manager

Hi @jwdublin,

I have escalated this with our engineering team and will update you as soon as possible. Apologies for the inconvinience.

You might find some of these steps resolve your issue if you wish to try in the interim: https://community.kx.com/t5/KX-Academy/Troubleshooting-KX-Sandbox-learn-kx-com-I-can-t-login/td-p/11...

Thanks,

Michaela

View solution in original post

9 REPLIES 9

LeahS
Moderator Moderator
Moderator

Welcome to the KX Community @jwdublin 🙌

Great to see you availing of our learning resources. Super for q-bies! 

I will loop in one of our KX Tech Evangelists to help with your question @Michaela

In the meantime, here is a link to a community post sharing some kdb+/q learning Welcome Post 

Happy Coding, 

Leah 

Michaela
Community Manager Community Manager
Community Manager

Hi @jwdublin,

I have escalated this with our engineering team and will update you as soon as possible. Apologies for the inconvinience.

You might find some of these steps resolve your issue if you wish to try in the interim: https://community.kx.com/t5/KX-Academy/Troubleshooting-KX-Sandbox-learn-kx-com-I-can-t-login/td-p/11...

Thanks,

Michaela

jwdublin
New Contributor II

Thank you! Thanks for the link, tried those steps but unfortunately arriving at the same prompt.

I am still getting the same issue where it keep on asking class room id. Tried different browsers with private browsing mode on different OS but still getting same prompt. can you please fix that?

Michaela
Community Manager Community Manager
Community Manager

Hi Kakamna

Engineers have deployed a fix - can you retry now and let us know if you are still experiencing any issues.

Apologies for this inconvenience.

Hey Michaela,

Have tried the suggestions in the article but still getting the form view. I'm on a Mac using Chrome but have tried Safari and Edge on a different PC. Any thoughts? 

Hi mayantid,

I am sorry you are still experiencing issues. The earlier issue has been resolved for other users so this seems to be more likely to do with your personal settings.

Suggestion from our engineering team is to double-check browser extensions (ad blockers, styling tools, etc) or restrictive cookie-blocking settings (the browser may have a cookie/tracker report) to see if that helps?

Michaela
Community Manager Community Manager
Community Manager

I will reach out on PM to assist.

Thanks,

Michaela

jwdublin
New Contributor II

Successfully bypassed the classroom ID prompt using Microsoft Edge in private browser mode.

Issue seems to be particular to Google Chrome. 

Thanks for your help!