2022.01.13 10:33 AM
Just started the Introductory workshop on KX Academy
When I launch the KX Sandbox, I get prompted for
Classroom ID, Name, Email address, Company
Where can I get a Classroom ID?
2022.01.14 10:20 AM
Hi @jwdublin,
I have escalated this with our engineering team and will update you as soon as possible. Apologies for the inconvinience.
You might find some of these steps resolve your issue if you wish to try in the interim: https://community.kx.com/t5/KX-Academy/Troubleshooting-KX-Sandbox-learn-kx-com-I-can-t-login/td-p/11...
Thanks,
Michaela
2022.01.14 09:58 AM
Welcome to the KX Community @jwdublin 🙌
Great to see you availing of our learning resources. Super for q-bies!
I will loop in one of our KX Tech Evangelists to help with your question @Michaela
In the meantime, here is a link to a community post sharing some kdb+/q learning Welcome Post
Happy Coding,
Leah
2022.01.14 10:20 AM
Hi @jwdublin,
I have escalated this with our engineering team and will update you as soon as possible. Apologies for the inconvinience.
You might find some of these steps resolve your issue if you wish to try in the interim: https://community.kx.com/t5/KX-Academy/Troubleshooting-KX-Sandbox-learn-kx-com-I-can-t-login/td-p/11...
Thanks,
Michaela
2022.01.18 07:05 AM
Thank you! Thanks for the link, tried those steps but unfortunately arriving at the same prompt.
2022.04.15 04:50 AM
I am still getting the same issue where it keep on asking class room id. Tried different browsers with private browsing mode on different OS but still getting same prompt. can you please fix that?
2022.04.19 05:58 AM - edited 2022.04.19 05:58 AM
Hi Kakamna
Engineers have deployed a fix - can you retry now and let us know if you are still experiencing any issues.
Apologies for this inconvenience.
2022.04.21 02:02 PM
2022.04.22 03:58 AM
Hi mayantid,
I am sorry you are still experiencing issues. The earlier issue has been resolved for other users so this seems to be more likely to do with your personal settings.
Suggestion from our engineering team is to double-check browser extensions (ad blockers, styling tools, etc) or restrictive cookie-blocking settings (the browser may have a cookie/tracker report) to see if that helps?
2022.01.18 07:09 AM
I will reach out on PM to assist.
Thanks,
Michaela
2022.01.18 08:24 AM
Successfully bypassed the classroom ID prompt using Microsoft Edge in private browser mode.
Issue seems to be particular to Google Chrome.
Thanks for your help!
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