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Custom Transition Analytic- what parameters would be passed to it by AT framework?

cj
New Contributor III

Hi There,

I am trying to enable Action Tracker items to be managed as a case. And, I want to progress the linked items to certain queues when the case transitions. The documentation specifies that it can be achieved using Custom Transition Analytic which will call dxATGetLinks[] to fetch all linked items and then call dxATProgressLinks[id;tab], where id is AT ID(for the case), tab is list of linked IDs and the queues to move them into.

This works fine running from AT console.

When I create a custom analytic, what parameters would the AT framework pass to it? Would it be the ID of the AT item? From and To queue? 

Thanks in advance.

1 ACCEPTED SOLUTION

cj
New Contributor III

Tried an analytic with a parameter, the AT framework passed the whole selected AT item to the transition analytic which helped me fetching all the links and move them to the desired queue.

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2 REPLIES 2

cj
New Contributor III

Tried an analytic with a parameter, the AT framework passed the whole selected AT item to the transition analytic which helped me fetching all the links and move them to the desired queue.

LeahS
Moderator Moderator
Moderator

Great update - and thanks for reverting to share with fellow community contributors!

Happy coding, 

Leah